Though organizational surveys have become common practice, many companies still do not feel that they get the most of them.


This is partly because an organizational survey is far for being a trivial project, still, many companies including experts tend to adopt a "template" approach based on questionable paradigms


The introduction of technological web-based reporting systems, while beneficial in many aspects, has accelerated a drift from data analysis to data processing where organizational consultants and  IT experts play a major role and often act as "survey experts and statisticians" 


What makes us different?


Metrics Institute features a unique combination of characteristics that makes each survey a positive and thriving experience:-


  • Passion and genuine organizational survey expertise backed by more than 25 years of experience in the field


  • A truly multidisciplinary approach based on a sound understanding of organizations dynamics and processes


  • Comprehensive methodology answering both conceptual and practical aspects


  • Out of the box approach always looking for nontrivial actionable insights


  • Special attention to the often overlooked issue of Reliability, the "Achilles heel" of many surveys (        see article)


  • Powerful know-how and hands on related to the most effective statistical techniques, including self-developed ones


  • Genuine analysis of the data and not mere data processing  


We are driven by the conviction that the average manager is not an expert in survey analysis and it is why it is primordial not to overwhelm him/her with too much data. True professionalism is measured not only by what to show but also by whatnot choosing to ...


Customers' relationships are characterized by long term liaison and mutual commitment, some long for more than a decade with large scale on-going projects 


Metrics institute is proud to feature the Engage© system, an innovative web based reporting system displaying an unparalleled level of flexibility. It differs from other systems in that it is built around the manager's needs and less around what the technology can do


More than a measurement tool, we look at surveys as at a powerful organizational language that helps companies clarify, focus and engage employees and customers. A good communicated survey promotes by itself values and culture